16 Hours Live Instructor-Led Sessions
Earn 16 PDUs on Course Completion
Experiential Learning, Case Studies
Real-World Simulations and Activities
Downloadable Courseware Approved by AXELOS
Exam Fee Included in the Course Fee
In the ITIL® 4 Strategist Direct, Plan, and Improve (DPI) module, you’ll learn to leverage the influence and impact of Agile and Lean for the organization’s benefit. Gain practical skills and equip yourself with the tools and strategies for planning and delivering continual improvement with the necessary agility.
A key component of both, ITIL® 4 Managing Professional and ITIL® 4 Strategic Leader streams, the ITIL 4 Strategist DPI is a universal module that will set you well on your way to bagging senior IT service management roles. The ITIL 4 Strategist DPI, a designation offered by AXELOS to practitioners who demonstrate their understanding by passing the exam, validates your expertise as an ITSM professional.
ITIL®, ITIL® Strategist Direct Plan and Improve, and AXELOS are registered trademarks of AXELOS Limited, used under the permission of AXELOS Limited. The Swirl logo™ is a trademark of AXELOS Limited, used under the permission of AXELOS Limited. PeopleCert® is the registered trademark of PeopleCert International Ltd., the sole Examination Institute (EI) for the delivery of AXELOS Accreditation and Examination services worldwide. SureCertificate is a Certified Partner of AXELOS and an Accredited Training Organization (ATO) with PeopleCert®.
The ITIL 4 Strategist DPI Certification is offered by AXELOS, a world-renowned body dedicated to managing, developing and growing the global best practice portfolio of ITIL.
You can self-study for the exam or take training in another format, such as distance learning. But if you choose to train from a provider, you must ensure that they are an AXELOS Certified Partner.
There are two ways to get the ITIL 4 Strategist DPI Certification:
Join the ITIL 4 Strategist DPI training with a PeopleCert ATO and AXELOS Certified Partner. You’ll receive comprehensive exam preparation support and your exam fee is covered in the course fee.
Step 1: Register for SureCertificate’s ITIL 4 Strategist DPI Course and attend the two-day training.
Step 2: Take the online ITIL 4 Strategist Direct, Plan and Improve exam (you will receive the exam key from PeopleCert). Get a minimum score of 28 out of 40 in this 90-minute closed-book exam.
Step 3: Download the ITIL 4 Strategist Direct, Plan and Improve certificate and become a leader in your ITSM team!
Prepare for the exam on your own, buy and exam voucher and schedule the exam. You will obtain the certification only on adequately clearing the exam.
No, the ITIL 4 Strategist DPI Certification does not expire.
In line with PeopleCert guidelines, you will receive a Proof of Course Attendance / Participation from SureCertificate. With this letter in hand, you can confidently showcase your dedication to building proficiency, as it holds significant recognition within the professional landscape. Once you clear the requisite PeopleCert exam, you will then achieve the PeopleCert certification.
Learning Objectives
Get introduced to the key concepts of Direct, Plan and Improve. Understand the key terms of Operating Model, Methods, Risks and Scope of Control. Know the differences between the main concepts including Vision and Mission, Strategy, Tactics, Operations, Governance, Compliance, Policies, Controls and Guidelines. Understand the concepts of value, outcomes, costs and risks and their relationships to direction, planning and improvement.
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Learning Objectives
Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context.
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Understand the role of Governance, Risk and Compliance (GRC) and know how to integrate the principles and methods into the service value system.
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Understand and know how to use the key principles and methods of continual improvement for all types of improvements.
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Learning Objectives
Understand and know how to use the key principles and methods of communication and OCM to direction, planning and improvement. Understand the nature, scope and potential benefits of organizational change management and the organizational change management practice.
Topics
Learn to harness Agile and Lean to drive continuous value delivery.
Understand how value, outcomes, costs, and risks relate to direction, planning, and improvement.
The role of Governance, Risk, and Compliance in integrating principles into the service value stream.
Learn to use the key principles and methods of continual improvement for all types of improvements.
Apply key principles, communication methods, and OCM for direction, planning, and improvement.
The nature, scope and potential benefits of OCM and OCM practice across the enterprise.
Our ITIL 4 Strategist DPI Certification training has been designed to help you enable service value streams with agility in the enterprise. By the end of the course you will:
Our ITIL 4 Strategist DPI Training aims to equip you with all the skills to be an effective ITSM practitioner. You will develop practical skills across the service value stream:
The ITIL 4 Strategist – DPI Certification helps you:
This course is for anyone looking to develop service management skills:
The ITIL 4 Strategist DPI workshop at SureCertificate is delivered through PRISM, our immersive learning experience platform, via live and interactive instructor-led training sessions.
Get your all doubts cleared from expert trainers who are also experienced practitioners.
All of SureCertificate’s ITIL 4 Strategist – DPI Certification training is delivered by experienced accredited experts who are:
Our dedicated team of coaches deliver training on par with the standard of excellence as set out by AXELOS. Every candidate receives the same high-quality content irrespective of the trainer and the location.
The conventional in-person ITIL 4 Strategist DPI Training was earlier delivered as a 16-hour, two-day training course. The online ITIL 4 Strategist DPI Training is now 14-16 hours long.
The online course is divided into several classes of shorter hours, unlike the in-person class that has 2 classes, each 7 to 8 hours long. The instructor uses tools like a webcam for interacting with the participants and participants will also be able to virtually collaborate with one another.
Our ITIL 4 Strategist DPI course focuses on engaging interactions. Most of the class time is dedicated to fun exercises, lively discussions, and team collaboration, all facilitated by the ITIL trainer who is an experienced practitioner. The workshop focuses on practical solutions to real-world challenges drawn from decades of experience.
The ITIL 4 Strategist DPI Course material comprises of the study plan and all relevant assignments, assessments, or case studies. All the course material will be available on PRISM.
At SureCertificate, we strive diligently to make sure that your learning experience with us is second to none and you are assured of the highest standards of quality. However, if for any reason your expectations are not met, we will process refunds in accordance with our Cancellation, Refund, and Deferment Policy.
The certification fee for the ITIL 4 Strategist Direct, Plan and Improve exam is not charged separately. Once you enrol for the ITIL 4 Strategist DPI Certification training with SureCertificate, the exam fee is included in the course fee.
Yes, the ITIL 4 Strategist Direct, Plan and Improve exam fee is included in SureCertificate’s course fee.
No, the ITIL 4 Strategist Direct, Plan and Improve exam fee is not refundable. Please speak with your course coordinator for more information.
Yes, you may switch your start date with prior notice of at least 24 hrs and subject to availability in the desired batch.