Have an issue or concern? Speak up. SureCertificate is committed to resolving grievances with transparency and speed.
SureCertificate is a founding member of the India EdTech Consortium (IEC), a self-regulatory body. We are committed to resolving all student grievances within 30 days.
We have a dedicated team to address feedback or queries regarding our online programs. We typically respond to initial concerns within 48 business hours.
Log in to your learning dashboard using your registered credentials.
Click on the "Help" icon in the top-right corner to submit a formal request.
Monitor your ticket progress directly from your dashboard.
Our team is available 24/7 to support you. We value your feedback and aim for continuous improvement.